FAQs

Here are some of our Frequently Asked Questions

If you are unable to find an answer then you can always contact us.

What will be the video delivery time?

Delivery time will be 1-2 Weeks, delivery time can be selected when you are placing order.

Which payment method is accepted?

We accept all major payment methods including Paypal, and all major debit cards and credit cards.

Which business can not use your services?

We are not providing our services to illegal businesses that are prohibited by international law.

I have placed my order, how I will get delivery?

When your payment is confirmed, we will send your video file link via email within the delivery period.

An email will come from [email protected] so always look into your Spam/Junk/Bulk folder to make sure you have got our email. You can add our email in your contact or whitelist our email so you can get our email.

If you have not got our email after a given period of time then you can always contact us here.

Do I have full commercial rights on my ordered video?

Yes, you will get full commercial rights to your video. You can freely use your video anywhere else on internet. You can upload it to youtube, social media, your own website or anywhere else with full commercial rights. 2D Explainer Video Expert holds no copyrights on video after it is delivered to you.

After delivering your video, commercial rights will be transfered to you completly. You can use it without any fear of copyright claims.

Where can I use my video?

You can use your video everywhere you want such as youtube, social media, Instagram, video ads etc.

How can I place order?

Go to our Order Page and fill out required information then submit, after submitting information a paypal payment page will open. Make payment via debit/credit card or paypal and your order will confirmed.

Can I contact you before making order?

Yes if you like you can Contact Us before placing order.

If you have any more questions then you can contact us.